Privacy Policy

Last Updated: January 1, 2026

Course Hub Online is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number, mailing address)
Account credentials (username and password)
Payment information (processed securely through third-party payment processors)
Educational background and language proficiency level
Course progress and completion data
Communications with our support team

Automatically Collected Information

When you visit our website, we automatically collect certain information:

IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring website addresses
Cookie data and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our educational services
Process enrollments and payments
Communicate with you about courses, updates, and promotional offers
Personalize your learning experience
Respond to your inquiries and provide customer support
Analyze usage patterns and improve our website functionality
Protect against fraud and ensure security
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and website hosting.
Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and analyze site usage. You can control cookie settings through your browser, but disabling cookies may limit some website functionality. For more information, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications
Data Portability: Request your data in a portable format

To exercise these rights, please contact us at [email protected].

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Course Hub Online
18316 66 Ave NW
Edmonton, AB T5T 1Z2
Canada
Email: [email protected]
Phone: +1 780-720-7892